The Reconnection Co. | Reflect & Reframe Email Session (Email Response)
Effective Date: 31 July 2025
1. Acknowledgement of Service Nature
By purchasing and submitting a Reflect & Reframe Email Session (Email Response) via The Reconnection Co., you expressly acknowledge and agree to the following:
This Email Support Delivers
Insight, education, and resources around emotional patterns, attachment styles, and relationship dynamics
A safe, non-clinical space for self-reflection, clarity, and nervous system grounding
Insights framed around “what” and “why” patterns emerge, and how to build skills to respond with more awareness
Emotional support that prioritises agency, self-trust, and meaning-making in your experiences.Â
!! What’s Not Included !!
While the Reflect & Reframe Email Session and coaching services are designed to help you reflect deeply, gain perspective, and move toward emotional clarity, there are important boundaries to keep in mind.
These sessions do not include:
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Specific advice on what you should do
I’ll guide you toward understanding your patterns, values, and emotional needs, not instruct you on fixed actions. My role is to help you explore choices with awareness, not make them for you.
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Diagnosis or treatment of any mental health condition
I don’t assess, diagnose, or treat any clinical, psychological condition; such as depression, anxiety disorders, or trauma-related disorders.
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Psychological counselling or mental health services
Whilst informed by therapeutic frameworks, this service is coaching and education, not therapy or psychological treatment.
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Therapeutic interventions reserved for registered professionals
Approaches like CBT, EMDR, DBT, or trauma therapy are outside the scope of coaching and should be accessed through a licensed mental health practitioner.
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Crisis support or acute mental health care
If you’re in distress or unsafe, please reach out to your local crisis service or helpline immediately.
2. Scope of Responsibility and Liability
By engaging with The Reconnection Co.’s services, you understand and agree that:
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Coaching is not therapy, psychological counselling, or mental health treatment.
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The services provided are educational, developmental, and supportive in nature — designed to assist with personal insight, growth, and self-reflection.
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The Reconnection Co. and its representatives do not provide:
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Diagnosis or treatment of mental health conditions.
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Counselling or crisis intervention.
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Clinical assessments or therapeutic techniques reserved for licensed professionals (e.g. CBT, EMDR, DBT).
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Coaching is not a replacement for therapy, psychiatric care, or any form of professional healthcare advice or service.
If you are in distress or require psychological or medical assistance, please seek support from a qualified mental health professional or crisis service in your area.
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All decisions, actions, and outcomes resulting from your participation are your sole responsibility.
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The Reconnection Co. makes no guarantees regarding results, emotional outcomes, or personal transformation.
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You accept full responsibility for your wellbeing during and after coaching sessions, letter reading responses, or email responses.
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The Reconnection Co. and its representatives are not liable for any direct, indirect, incidental, or consequential damages that may result from the use of its services.
3. Payment Terms
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All sessions and/or services must be paid in full before scheduling. No sessions will be held or submission responses will be completed without confirmed payment.
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Prices are in USD (or as stated) and may be subject to change without notice for future bookings.
4. Cancellation of Letter Reading (Podcast) and Email Responses
To maintain integrity and fairness for all clients, the following applies strictly:
Cancellations
- If a letter submission for both podcast letter readings or email responses have been submitted and you wish to cancel receiving your response:
You will be eligible for a 50% refund only if Talysha and/or associated The Reconnection Co. staff have not begun work on your response.
- If Talysha and/or associated The Reconnection Co. have begun to work on your response, you are not eligible for a refund.
"working on your response"Â includes;
- Reading your submission, note taking and response planning.
- Commencement of your email response.
- Recording, editing, and publishing (podcast) of your response.
5. Agreement to Terms
By completing this purchase via The Reconnection Co., you confirm that:
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You have read, understood, and agree to these Terms and Conditions.
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You accept full responsibility for your use of the service.
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You understand that this agreement forms a binding contract between you and The Reconnection Co.